Based on 41 reviews
16:55 29 Apr 20
Good experience especially with pandemic. Everyone had on masks and made sure to clean and sanitize all instruments and made sure I was also staying clean by washing hands several times inside. Very... good visit.read more
20:01 02 Mar 20
Excellent experience from the great greeting when you walk-in, short wait time, great Dr that explains everything in "People" terms not just medical terminology and the best choice of glasses with... the best interpersonal experience picking out the best frames for my face!! All 5 stars and so glad I made the choice of seeing them versus a large company. Everyone made me feel comfortable and welcomed. Thanks again.read more
Create Again with Heather
21:00 24 Feb 20
This company is NEW so, most of the 5 star reviews are from the doctors office that was previously owned and occupied the building under his name. In short, zero communication, bad service. Back and... forth with them for months for the correct pair of glasses. Started back in October, went to pick up correct pair, again not the right pair. They will waste your time with no regard to yours!!read more
17:07 12 Feb 20
Very quick to get me in to see them. Very professional. Amazing customer service with helping me pick out frames that were budget friendly!
21:26 07 Feb 20
This has been my eye doctor since I was a kid. He is totally awesome the staff rocks. Above and beyond to assist you in any way that they can I highly recommend them
15:13 06 Feb 20
Everything was great except the optician told me my insurance only covered frames. Came home and checked into that. Not true. Frames and lenses. Shame!
14:45 01 Feb 20
Scheduled an appointment for February 1st at 10:00 a.m., received multiple emails confirming my appointment. One even asking me to make sure I show up 15 minutes early so that I can fill out... paperwork and when I arrived at the office I was told there were no doctors on staff and that they had tried to call me to let me know I needed to reschedule. You would think a doctor's office would understand the importance of following through with a scheduled appointment, especially one scheduled weeks in advance. Very unprofessional.read more
Maria de la Fuente
18:54 27 Jan 20
Highly recommend Eyecare Eyewear of Summerville. Friendly and professional people. They have a wide array of Eyewear to choose from. I had a very pleasant experience.
15:34 23 Jan 20
Highly professional staff. Having been a patient for many years I do miss Dr. Koets who has cut back his hours, and don't particularly like the layout change. But service and convenience are still... great. I wouldn't go anywhere else.read more
17:30 31 Dec 19
Yesterday was my first time going to Eyecare Eyewear of Summerville. It was a great experience from the time I walked in to the time I left. The doctor was great and very knowledgeable. The young... lady who help me find glasses has the patience of Job! I am definitely glad I found this place.read more
18:39 06 Dec 19
I highly recommend Dr. Koets. He - and his team - is extremely knowledgeable, professional, friendly, and courteous. Look forward to my next visit!
17:46 21 Nov 19
Everyone here us just amazing! It was easy to get an appointment and once you are there things flowed smoothly from the exam to trying contacts and picking out my glasses! And I love my new glasses!... Thank you to the Staff of Eyecare Eyewear if Summerville!read more
23:20 11 Nov 19
I had the best eye exam . I was very comfortable with everyone from the receptionist, Eye Dr. To the optician. I will always go here as long as they are open. I felt at home from beginning to end .
17:39 21 Oct 19
Great eye exam & have an awesome selection of frames, both in regular frames & sunglasses! Will definitely go back for my next eye exams in the future. Just waiting for my new glasses to be sent back!
21:22 02 Oct 19
Wait time was nil. Friendly staff and good selection of frames and contacts. My family of 5 has found an eye doctor!
16:16 02 Oct 19
Untrustworthy / Amateur / Inconvenient It took me almost two months to be able to pick up my prescription glasses as they close at 5:00 and sometimes don't open on Saturdays. The other option for... pickup was to have them left on their front porch when they leave (seems secure [sarcasm]). When I finally did find the time to make it by, I was told that there were extra co-pay fees from my insurance company, which was never mentioned in the calls I made trying to schedule the pickup. After looking into it, I found they this place left their fee off by accident and wouldn't own up to it. Not someone I want to be, or would recommend, doing business with.read more
16:26 29 Aug 19
Great experience at Eyecare Eyeware of Summerville. The staff is very friendly, almost no waiting for my eye exam and excellent service after the exam. I would recommend Eyecare Eyeware of... Summerville to anyone needing an eye exam or glasses.read more
16:10 25 Jul 19
I will not return. I have vision insurance and they are also VSP recommended providers, however I am going to contact VSP about that as well. The exam and the optometrist was great and I was more... than pleased with that. It is the office staff and the billing and charges I was charged. I expected a $10 exam charge through my insurance. Truthfully, they did honor the insurance charge. It is the Specialty Fit charge of $99.00 that surprised me. My prescription did not change and I simply wanted to change brands of contacts so I can buy online cheaper. The up-selling of offering 40% off of the total bill of glasses if I bought a full years contacts was tempting but the extra fees on my exam soured my experience enough to never return. So I ordered my 6 month supply of contacts and left being told my contacts would be in early the following week. My exam was 7.18 and I called on 7.25. I waited on hold for 15 minutes while they looked for my contacts and decided to call back only to be sent to voice mail as I assume they did not want to deal with my call as it was 10 minutes till they close for lunch. So I will call back at 1 and ask for my contacts again. I will not recommend them and I will let VSP know that they should reconsider giving them a preferred provider selection.read more
05:32 14 Jun 19
I’ve been going to them for years and I love the service! The doctors do their best to make sure you can see to the best of your ability. The ladies take the time and provide valuable input to help... you pick the correct frames and lenses for your lifestyle. Speaking of, I need to make my next appointment 😒read more
16:59 16 Apr 19
The staff and doctors are great they are polite and professional I highly recommend eyecare of summerville. You wont be disappointed I promise you.
07:01 21 Nov 18
Tina was great at helping me decide what was best with my insurance and patient while I tried on different styles. Highly recommend and they were easy to find.
14:43 22 Jan 18
I absolutely love it here. I love their patience since I have a difficult time deciding. They make you feel like youre at home
15:33 08 May 17
Great place to go great staff and glasses too been going here for years